About the NCP
In the Netherlands the CAK implements tasks for the National Contact Point (NCP) for cross-border healthcare. We have been commissioned to do this by the Ministry of Health, Welfare and Sport (VWS).
What do we do?
We provide general information on what you need to do to obtain reimbursement for medical treatment in another EU country. On this website you'll also find a list of all other National Contact Points. This is useful if you want to know more about healthcare in the country of your choice.
General information only
This website is only useful to you if you want medical treatment in another EU country. But we only provide general information. For example, we do not judge whether you are entitled to that medical treatment.
Coming from another EU country for medical treatment in the Netherlands
Then you can read on this website what you need to do to get a reimbursement. For example, you can see how healthcare is organised in the Netherlands and what your rights as a patient are. Or, for example, what to do if you are not satisfied with the healthcare.
We cannot provide information about the possibilities of health insurance in the Netherlands. Nor do we assess whether you are entitled to medical treatment in the Netherlands.
Do you have a general question about cross-border healthcare within the European Union? Or is the information on this website not clear to you? Please send us an e-mail via the contact form.
What is the NCP?
The European Union wants to make it easier for patients to receive medical treatment in another EU country. That is why the countries of the European Union have made an agreement on this. Such an agreement is also called a directive.
According to the 'European Directive on the application of patients’ rights in cross-border healthcare' (Directive 2011/24/EU) all EU countries must have National Contact Points (NCP's). NCP's must provide patients with information on what to do if they go to another EU country for medical treatment.